Information We Collect

At Kaexlen, we collect certain information when you use our SMTP services. This may include personal information such as your name, email address, and contact details. We also collect usage data, including IP addresses, browser information, and device identifiers, to improve our services and enhance your user experience.

We may collect information directly from you when you sign up for an account, interact with our support team, or use our website. Additionally, we may collect information automatically through cookies and similar tracking technologies when you access our services.

Your information is stored securely and used only for the purposes outlined in this privacy policy. We do not sell or share your information with third parties without your consent, except as required by law or to fulfill our contractual obligations.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our SMTP services. This includes processing your emails, delivering messages, and ensuring the security of our systems. We may also use your information to personalize your experience, communicate with you, and provide customer support.

Additionally, we use data analytics to analyze usage patterns, monitor performance, and optimize our services. This helps us identify areas for improvement and develop new features that benefit our users.

Your information is used strictly in accordance with this privacy policy and applicable data protection laws. We do not use your information for any purposes other than those disclosed herein without your explicit consent.

Information Sharing and Disclosure

We may share your information with third-party service providers, partners, or affiliates who assist us in delivering our SMTP services. These entities are bound by confidentiality agreements and are only authorized to use your information for specified purposes related to our services.

We may also disclose your information in response to legal requests, such as court orders or subpoenas, or to comply with applicable laws and regulations. Additionally, we may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

If Kaexlen is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or control of your information.

Data Retention and Storage

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Your data is stored securely on our servers and protected with industry-standard security measures.

If you deactivate your account or request deletion of your information, we will securely delete or anonymize your data within a reasonable timeframe, unless retention is necessary for legal compliance, dispute resolution, or other legitimate purposes.

We may also retain aggregated or anonymized data for analytical purposes, but such data does not identify you personally and is used solely to improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and improve the functionality of our website and services. Cookies are small text files stored on your device that enable us to recognize your browser and remember certain preferences.

We use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a specified period. These cookies may be set by us or third-party service providers to analyze usage patterns, deliver personalized content, and track performance metrics.

You have the option to control or disable cookies through your browser settings. However, please note that disabling cookies may limit certain functionalities of our website and services.

Data Security Measures

Kaexlen employs industry-standard security measures to protect your information from unauthorized access, use, or disclosure. We use encryption, firewalls, access controls, and other security protocols to safeguard your data and ensure its confidentiality and integrity.

We regularly review and update our security practices to address emerging threats and comply with relevant data protection regulations. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

You play a crucial role in maintaining the security of your account by choosing strong passwords, keeping your login credentials confidential, and promptly reporting any suspicious activity to us.

User Rights and Choices

You have certain rights and choices regarding your information and how it is processed:

To exercise your rights or make choices about your data, please contact us at [email protected]. We will respond to your requests in accordance with applicable data protection laws.

Children's Privacy

Kaexlen does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information from our systems.

If you believe that we may have inadvertently collected information from a child, please contact us immediately at [email protected], and we will take appropriate measures to address the situation.

We encourage parents and guardians to supervise their children's online activities and use parental control tools to prevent unauthorized access to personal information.

International Data Transfers

Your information may be transferred to and processed in countries outside of your own, where data protection laws may differ. By using our services, you consent to the transfer of your information to such countries.

We take steps to ensure that cross-border data transfers comply with applicable legal requirements. This may include implementing standard contractual clauses or relying on data protection frameworks such as the EU-U.S. Privacy Shield.

If you have any questions or concerns about international data transfers, please contact us at [email protected].

Changes to Privacy Policy

We may update or revise this privacy policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes via email or through our website.

Your continued use of our SMTP services after the effective date of the revised policy constitutes acceptance of the updated terms. We encourage you to review this privacy policy regularly to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns about our privacy practices, please contact us at [email protected].